For questions about an order or for more information about our products.
If your inquiry is about a defect on a model, please use the online sav form:
Here is the information you need to provide for any sav request (Customer number, order number and model number and number under the chassis, you need to explain precisely which part is damaged and send a picture)
For any other request about your order (modification, delivery...) please send your message to customer service: [email protected] or [email protected]
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All the OttO team wish you a happy new year !
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